Delivery information

MySpa Bathrooms calculates the cost of shipping based upon the product's weight and your general location. For ease of process our checkout page automatically shows the shipping cost with every item that you add to your shopping cart.

We have logistic partners that ensure safe and fast delivery of your items. All of our shipping partners are equipped to dispatch within 24 – 48 hours after you place your order and most orders are delivered within 3-5 working days. Should you have a need for a rush delivery please feel free to call us at our customer care line 020 8809 1300 for more details on rush shipping.

We want to set your expectation regarding the delivery of your purchased products from MySpa Bathrooms Hence, our commitment is to provide each customer clear delivery information from browsing to purchasing. We want to make sure you are provided accurate delivery lead times for all the products that you are interested in. All products being sold at MySpa Bathrooms Bathrooms come from the original product manufacturer so for those that are not readily on stock shipping will vary depending one the location of the OPM. As a standard procedure all items that are small and low on weight are immediately processed and ready for shipping on the same day. You will be provided with a tracking number so you don't have to guess where your package is and when it will arrive. Products that require special handling like fragile goods are packed with care and may take a little longer to ship but always within a 48 hour window. Large items and custom made items will have to be sent to our logistic partner that handles goods needing secured shipping. These items will be packed and put on a pallet to ensure they are safe and secure on their way to your home. If you have any further questions regarding our delivery policy please do not hesitate to contact us.